Last updated: February 2026

1. Introduction

At XF Attractions, we are committed to providing high-quality tours and experiences. This Refund and Returns Policy explains the conditions under which refunds may be granted.

By booking with us, you agree to the terms below.

2. Free Cancellation

Customers may cancel their booking up to 24 hours before the scheduled activity to receive a full refund.

Cancellations made less than 24 hours before the activity are non-refundable.

3. No-Show Policy

If a customer does not show up at the agreed pickup time and location, the booking will be considered a no-show, and no refund will be issued.

4. Late Arrival

If the customer is late and misses the activity, no refund will be provided.

However, we will try to reschedule depending on availability.

5. Changes Requested by Customer

Changes to booking date or time are subject to availability and must be requested at least 24 hours in advance.

6. Activity Changes or Cancellation by XF Attractions

We reserve the right to cancel or modify activities due to:

• Bad weather
• Safety reasons
• Technical problems
• Unforeseen circumstances

In such cases, customers will be offered:

• A full refund, or
• An alternative date

7. Payments Made on the Spot

Any additional payments made on the spot for:

• Upgrades (example: Solo quad instead of Double quad)
• Extra services
• Optional activities

are non-refundable once the service has been provided.

8. Third-Party Bookings

If the booking was made through a third-party platform such as:

• GetYourGuide
• Viator
• Tripadvisor

their cancellation and refund policies may apply.

9. Contact Us

For refund requests, please contact:

XF Attractions
Agadir, Morocco
WhatsApp: +212 644 56 03 81
Email: [email protected]
Website: www.xfattractions.com